Help

Frequently asked questions

Quick answers to the things people ask most. Don't see yours? Drop us a line.

Are my files stored on your server?
No. Files are processed in memory and the result is streamed back to your browser. Once the response is sent, the original and the result are released from memory and not stored anywhere on our infrastructure.
Is there a file size limit?
Yes. Each file must be 10 MB or smaller. Larger uploads are rejected before any processing happens.
Is this really free?
Yes. No accounts, no trials, no premium tiers. All five tools, all the time.
Do I need to create an account?
No. Open a tool, upload, download. That's it.
Can I unlock a PDF I don't own?
You must own the file or have explicit authorisation to act on it. The Service is not a way to bypass someone else's password protection. See the Terms of Service for the full wording.
How do I write a page expression for the "Delete pages" tool?
Pages are 1-based. Combine single pages and ranges with commas. For example: 1, 3-5, 8 deletes page 1, pages 3 through 5, and page 8. You can't delete every page from the document; the result must keep at least one page.
Why did my upload fail with "file is larger than 10 MB"?
The 10 MB per-file cap matches the server's limit. Compress or split the file first, or use a desktop tool for very large PDFs.
What happens if my PDF is encrypted and I don't know the password?
The unlock tool needs the correct password. If you don't have it, we cannot help, and we won't help recover it. Try a password manager, the file's author, or the service that gave it to you.
Which browsers are supported?
Current versions of Chrome, Edge, Firefox, and Safari. The site uses standard web features only, no plugins or extensions.
Will you add more tools?
Probably. Send suggestions to [email protected].
How do I report a bug?
Email [email protected] with a description, the tool you were using, the browser and OS, and (if possible) a non-sensitive sample file. We don't need your real document to debug.